Privacy policy
And guarantees full and satisfactory compliance at all times with the obligations laid down by the data protection and information society services regulations: Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27 2016, relating to the protection of natural persons with regard to the processing of personal data and the free movement of such data (RGPD), the regulation Ley Orgánica 3/2018, of December 5, on Protection of Personal Data and guarantee of digital rights (LOPDGDD) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSIce).
Person in charge of treatment
PROTOPENEDES S.L.
Address: Camí del llitrà 20, Guardiola de Font-rubí 08736, Barcelona (ESP)
Workshop: +34 93 131 20 29 | Projects: +34 667 750 473
e-mail: mail@bcn3dceramics.com
Purposes of data processing
The data provided by the User are used for various purposes listed below:
| Purpose of processing | Legal basis for processing |
|---|---|
| Manage inquiries submitted through the contact form | Legitimate interest of the Company to address information requirements through the website. |
| Sending newsletters, commercial communications, and promotions | Express consent provided at the time of data collection through web forms. |
| Manage website incidents and maintenance. | Legitimate interest of the Company. |
Data retention period
| Purpose of processing | Retention period |
|---|---|
| Manage inquiries submitted through the contact form | We will process your data for as long as necessary to address your request or query. |
| Sending newsletters, commercial communications, and promotions | We will process your data until you unsubscribe. |
| Manage website incidents and maintenance. | We will process your data for the time necessary to comply with the applicable legal prescription periods. |
Target users
The user has the right to:
- Request access to your personal data being processed and receive this information in writing by the means requested.
- Request the rectification of inaccurate personal data or, if necessary, request its deletion when, among other reasons, the data is no longer necessary for the purpose for which it was collected.
- Request the limitation of the processing of your data.
- To oppose to the processing of your personal data when you are not able to do so, in which case your data will not be processed except for legitimate reasons.
- Right to data portability. The interested party has the right to receive the personal data if they have been provided in a structured, commonly used and machine-readable format, and to transfer them to another person in charge, if the following requirements are met:
- The treatment is based on consent or a contract.
- The treatment is done by automatic means.
- Right to withdraw the consent given.
- Right to complain to the Spanish Data Protection Agency.
The User may exercise the aforementioned rights to the postal or e-mail address of the Responsible, proving his identity with a scanned copy of his ID card or equivalent document, and specifying the right he wishes to exercise.
Origin of the data
Personal data must be provided by the interested party on an absolutely voluntary basis. The lack of some data or the non-response to questions that may be asked to the person concerned in the registration processes or through electronic forms, may cause the impossibility of access to certain services for the provision of which it is essential to have these personal data. In this case, the Data Controller must inform of the mandatory or necessary nature of providing personal data for the service to function.
The Controller ensures the confidentiality of your personal data and guarantees its security, adopting the necessary measures to prevent its alteration, loss, unauthorized processing, or access.
Information provided by the interested party
Children under the age of 18 cannot give out their personal data without the prior consent of their parents and/or legal tutors.
The interested party entering their data in the contact forms or presented in download forms, expressly and freely and unequivocally accepts that their data is necessary for the Responsible to attend their request, and the inclusion of data in the remaining fields is voluntary.
The interested party guarantees that the personal data provided to the provider are true and is responsible for communicating any changes to them.
All data requested through the website are necessary for the provision of an optimal service to the interested party. If not all the information is provided, there is no guarantee that the information and services provided by the responsible party will be completely adjusted to your needs.
Safety measures
That in accordance with the provisions of the current regulations on personal data protection, the Responsible is complying with all the provisions of the RGPD and LOPDGDD regulations for the processing of personal data for which it is responsible, and manifestly with the principles described in article 5 of the RGPD and article 4 of the LOPDGDD, for which they are processed in a lawful, fair and transparent manner in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The responsible party guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the RGPD and the LOPDGDD in order to protect the rights and freedoms of the interested party/s and has provided them with the appropriate information so that they can exercise them.
Security gaps
The Responsible will inform about any security breach that affects the database used by this website, or that affects any of our third party services, to each and every person, data of those who may have been affected, and authorities, within 72 hours following the detection of the breach.
Applicable legislation and jurisdiction
For the resolution of all disputes or questions related to this website or the activities carried out therein, Spanish law shall apply, to which the parties expressly submit themselves, and the Courts and Tribunals of Barcelona shall be competent for the resolution of all disputes arising from or related to its use.